Shipping policy
Shipping Policy
Shipping Information
Thank you for shopping with SplitMax.
We work with trusted international fulfillment partners to deliver your order safely and efficiently.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
During periods of high demand, processing may take slightly longer.
Estimated Delivery Time
Estimated delivery times vary depending on your location.
- United States: 5–12 business days
Please note that delivery estimates are not guaranteed and may be affected by weather, customs, carrier delays, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email as soon as it becomes available.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
SplitMax is not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses provided at checkout.
Lost or Delayed Orders
If your package appears significantly delayed or lost in transit, please contact us.
We will work with our fulfillment partners to investigate the shipment and provide an appropriate solution.
Contact
For shipping questions, please contact:
We typically respond within 1–2 business days.